You can get in contact with the Wardening team in multiple ways. We ask that you only use the Duty Phone for emergencies (when you require an immediate response).

Duty Phone

If you do need an immediate response┬áplease call the Duty Phone on 07715 163 796. One of the Wardening team will be on the other end between 6pm and 8am every weekday, and all day at weekends. You can use the duty phone for noise complaints, to report a disrupting leak, if you get locked out, etc…

Non-Urgent Requests

If you have a non urgent request then depending on the nature of the issue you have multiple options. To report a defect or make a guest request, please use the appropriate form on eAlban. You can also email the wardening team at